Avoiceagentthatanswers,summarisesandupdatestheCRMonitsown
The agent picks up 24/7, transcribes the conversation, summarises it, drafts the follow-up email and logs the issue in the CRM. Without anyone touching a keyboard.
It plays on its own. Prefer your own pace? Just scroll.
Running
How it works, step by step
This is the real system, told the way the customer experiences it.
Step 1 of 6
The call comes in
The agent picks up on the first ring, 24 hours a day.
Step 2 of 6
Real-time transcription
It turns the conversation into text as it happens.
Step 3 of 6
AI summary
It pulls out the issue, the location and the urgency.
- Issue: water leak in a communal area
- Location: 4 Calle Mayor, garage ceiling
- Urgency: high, since this morning
- Action: notify the on-call plumber
Step 4 of 6
Follow-up email
It writes and sends the alert to the team, on its own.
Hello, a water leak has been logged in the garage ceiling at 4 Calle Mayor.
It is flagged as urgent and the on-call plumber has been notified.
We attach the call summary for follow-up.
Step 5 of 6
CRM record
It logs the issue with all the data, with no typing.
Issue logged and assigned. Nobody touched a keyboard.
Step 6 of 6
And the same for every call of the month
The team stops transcribing and gets on with solving.
24/7
Calls handled
0
Minutes taking notes
0
Issues with no record
The problem
Where we started
The team lost hours writing down every resident call and issue by hand, and many were never logged or followed up.
What we built
What we did
An AI voice agent answers the call, transcribes it in real time, generates a summary, prepares the follow-up email and creates the CRM record with all the data structured.
Benefits
What the business gains
- It answers every call even when the team is busy or out of hours.
- Zero time writing things down: the record reaches the CRM on its own, in full detail.
- No issue is ever left unlogged or without follow-up.
24/7
Availability
0 min
Manual logging
-100%
Calls without follow-up
Want this for your business?
We build something like this adapted to your case. We start with a free 30-minute call.