A24/7botthatcapturesandqualifiesclientsonWhatsAppandbyvoice
An assistant on WhatsApp and voice that answers at any hour, qualifies the case and only passes worthwhile contacts to the human team.
It plays on its own. Prefer your own pace? Just scroll.
Running
How it works, step by step
This is the real system, told the way the customer experiences it.
Step 1 of 4
An enquiry arrives at 23:40
Right when the firm is closed and the competition does not pick up.
Step 2 of 4
It qualifies the case with questions
It gathers the facts the lawyer would need to decide.
Step 3 of 4
It separates what is worth it from what is not
The team only sees cases with substance, not one-off questions.
It goes to the lawyer
Redundancy dismissal, 6 years
Severance unpaid and possibly miscalculated. 20 working days to act.
It resolves itself
Opening hours query
Information questions answered instantly, without tying up the team.
Step 4 of 4
The case is on the lawyer's desk by morning
With everything captured overnight, ready to call first thing.
Client captured at 23:40 with nobody awake.
The problem
Where we started
Enquiries arrived at any hour and unfiltered, and many were lost outside office hours.
What we built
What we did
A bot on WhatsApp and voice answers 24/7, asks the key questions to qualify the case and books or forwards only what is worth it to the human team.
Benefits
What the business gains
- It captures clients outside office hours as well.
- It filters and qualifies the case before it reaches the team.
- No enquiry is left unanswered.
24/7
Availability
Automatic
Qualified cases
Covered
Out of hours
Want this for your business?
We build something like this adapted to your case. We start with a free 30-minute call.