Amultichannelchatbotthatsupports,booksandtakespayment
A chatbot on WhatsApp, Instagram and the website that answers questions, handles bookings and links the payment, with automatic replies to comments too.
It plays on its own. Prefer your own pace? Just scroll.
Running
How it works, step by step
This is the real system, told the way the customer experiences it.
Step 1 of 6
The message arrives
On WhatsApp, Instagram or the website, at any hour.
Step 2 of 6
It answers in the brand's tone
It resolves the question instantly, without waiting for tomorrow.
Step 3 of 6
It checks the real calendar
The slots it offers are the ones free in the system.
Free slots dashed. Busy ones in grey.
Step 4 of 6
The booking goes in on its own
It blocks the slot instantly: no double bookings.
Thursday 13:00 · 60-min massage in the client's name.
Step 5 of 6
And it takes payment in the chat itself
Session paid before hanging up, with no calls or reminders.
Step 6 of 6
The same bot across the three channels
One single conversation per customer, wherever they come from.
24/7
Support
8 out of 10
Bookings with no human
In the chat
Payment
The problem
Where we started
Enquiries arrived through WhatsApp, Instagram and the website at the same time and it was impossible to answer everything in time, let alone handle bookings and payments.
What we built
What we did
A unified AI chatbot across the three channels that answers in the brand's tone, handles the booking, links the payment and replies to comments automatically.
Benefits
What the business gains
- It replies instantly on WhatsApp, Instagram and the website at once.
- It turns enquiries into bookings and payments with no human involved.
- It works 24/7, including when the business is closed.
3 in 1
Channels
24/7
Availability
In the chat
Booking and payment
Want this for your business?
We build something like this adapted to your case. We start with a free 30-minute call.